FAQ

Counseling/ psychotherapy is the process of receiving help from a trained and experienced counselor/psychologist. A counselor/psychologist will help you identify and work through particular issues that you are facing. We can help you break down big problems and develop long-term personal and relationship skills

Counseling/ psychotherapy can arouse strong emotions particularly if an issue has not been addressed for a long time. Please remember that this is part of the healing process. You will also experience a sense of relief at having spoken about and thought through a problem.

You can often tell if someone close to you isn’t coping with a situation. At the same time, it’s easy to tell yourself you’re coping just fine, even if you’re not!

Counselling/ Psychotherapy can help if you:

• are unsure how to deal with an issue
• feel there is no one to talk to
• want some help in making a difficult decision
• you have tried to deal with an issue alone but haven’t succeeded.

• People who see counselors include:
• Those with long-term mental health issues
• Those with unexpected difficulties or concerns
• People who want to learn skills which will help them deal with challenging situations
• People who have difficulty speaking to family and friends about issues they are facing.

• listen to you
• provide advice and information
• discuss what the counseling or therapy will involve
• ensuring that you are comfortable speaking with them. If you are not comfortable speaking with a particular counselor you can ask to speak to someone else. You can also request a male or female counselor, counselor of particular race or religion.
• Treat you with respect regardless of your background
• Be clear about how they can help you
• Give you information about confidentiality

The number of sessions you have with a counselor/ psychotherapist will vary dependant on the type of issue and your own needs. Normally sessions will range from 6- 12 times in a period of 3-4 months.

Counselors/ psychologist cannot discuss your situation or pass on any information given by you to your family, friends, government authority unless you have given permission in writing.

Seeking counseling will not bring harm to yourself or your family. Nor will it jeopardize your future career, current job studies.

Yes, there is. An initial psychological assessment will be done on your first appointment.

Psychological assessments will be carried out in your first session. The following sessions will consist of psychotherapy.

Initial fees for an adult individual is RM379. If follow-up treatments are necessary, the patients can choose to attend the continuous paid by session consultation or to purchase relevant packages.

Initial fees for per couple is RM479. If follow-up treatments are necessary, the patients can choose to attend the continuous paid by session consultation or to purchase relevant packages.

Child psychotherapy consists of a parental interview and child clinical observation, each costs RM379. If follow-up treatments are necessary, the patients can choose to attend the continuous paid by session consultation or to purchase relevant packages.

Yes, we can do a conclusive diagnosis. An initial assessment consisting of a parental interview and a child observation each takes 50 minutes.  If the results of the initial assessment are positive, there are further internationally validated tests which will be recommended, and they are chargeable.

Yes, an appointment is required.

All sessions are 50 minutes long.

Yes, we do. But mainly nutritional medicines.

We would recommend having an online video session e.g. Zoom. We would send a payment invoice and payments can be made through debit/credit card. Once payment is made, an appointment can be proceeded.

A. Name:

B. Preferred day and time:

C. Issue:

D. Contact Number:

Yes. We do accept guarantee letter from all companies

We have team of Psychologist who are board-certified couple therapist and are specialist couple therapy

ASD traits CBT (Cognitive Behavioural THerapy), Schema Therapy, Emotion Focused Therapy, Nutritional Therapy, Art Therapy and others